creativehub accounts, subscriptions and referral scheme

FAQs

• Creativehub account settings

  • How do I change my account email address?
  • How do I change my account language settings?
  • How does creativehub account currency work and can I change my currency?
  • My account has been deleted, can I recover it?
  • Why have my files been deleted from my account?

• Creativehub subscriptions

  • What are the different creativehub subscription plans?
  • How do I upgrade my creativehub subscription plan?
  • How often do you charge me for my creativehub subscription plan?
  • How do I change the payment method I use for my subscription plan?
  • If I downgrade my storage do I get a refund for the remaining period I have already paid for?

• Customer referral scheme

  • How can I refer someone to theprintspace?
  • How can I earn referral print credit?
  • What benefits does the referral scheme have?
  • Where can I see how much print credit I have?
  • Does the referral scheme work with different currencies?
  • How do I redeem my print credit?
  • Why do you charge me even when I have enough print credit for the whole order?
  • Why didn’t I receive any print credit for a referral?
  • Does print credit expire?