{"id":2645,"date":"2021-03-20T15:19:06","date_gmt":"2021-03-20T15:19:06","guid":{"rendered":"https:\/\/www.theprintspace.com\/help\/?post_type=ht_kb&#038;p=2645"},"modified":"2021-04-11T16:54:24","modified_gmt":"2021-04-11T15:54:24","slug":"tirages-endommages-remplacer-ou-rembourser","status":"publish","type":"ht_kb","link":"https:\/\/www.theprintspace.com\/help\/fr\/knowledge-base\/tirages-endommages-remplacer-ou-rembourser\/","title":{"rendered":"Mes tirages sont arriv\u00e9s endommag\u00e9s, comment me les faire remplacer ou rembourser ?"},"content":{"rendered":"\n<p><strong>Que faire si vous constatez des d\u00e9g\u00e2ts \u00e0 la livraison de vos tirages d\u2019art.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>Si vous recevez un tirage endommag\u00e9, ou si votre commande est d\u00e9fectueuse d\u2019une fa\u00e7on ou d\u2019une autre, nous vous enverrons un remplacement gratuit et nous prendrons les frais d\u2019exp\u00e9dition \u00e0 notre charge. Vous aurez aussi l\u2019option de demander un remboursement.&nbsp;<\/p>\n\n\n\n<p>Veuillez nous contacter&nbsp;:<\/p>\n\n\n\n<ul><li>Par messagerie instantan\u00e9e&nbsp;: sur notre site web, cliquez sur l\u2019ic\u00f4ne bleue de la chatbox en bas \u00e0 droite de la page<\/li><li>Par e-mail&nbsp;: <a href=\"mailto:info@theprintspace.co.uk\">info@theprintspace.co.uk<\/a><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Quels sont vos recours si vos tirages n\u2019arrivent pas en parfait \u00e9tat.<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[298],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Que faire si ma commande arrive endommag\u00e9e | theprintspace aide<\/title>\n<meta name=\"description\" content=\"Comment contacter 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