{"id":244,"date":"2020-09-23T12:49:42","date_gmt":"2020-09-23T11:49:42","guid":{"rendered":"https:\/\/www.theprintspace.com\/help-center\/?post_type=ht_kb&#038;p=244"},"modified":"2022-08-12T13:21:04","modified_gmt":"2022-08-12T12:21:04","slug":"i-am-not-happy-with-my-print-mount-or-frame-order-how-do-i-complain","status":"publish","type":"ht_kb","link":"https:\/\/www.theprintspace.com\/help-center\/knowledge-base\/i-am-not-happy-with-my-print-mount-or-frame-order-how-do-i-complain\/","title":{"rendered":"I am not happy with my print, mount or frame order, how do I complain?"},"content":{"rendered":"\n<p><strong>Learn how to get in touch with us if you have a complaint.<\/strong><\/p>\n\n\n\n<p>We pride ourselves on providing print and framing products of the highest standard with a service level to match, this is why we offer our users a satisfaction guarantee on all orders.<\/p>\n\n\n\n<p>In the unfortunate event that you are not happy with your print, mount or frame order, please contact our customer service team and we\u2019ll ensure you are provided with a solution which suits you.<\/p>\n\n\n\n<p>Please get in touch via:<\/p>\n\n\n\n<ul><li>Our live chat &#8211; click the blue icon at the bottom right of the website page<\/li><li>Email us at <a href=\"mailto:info@theprintspace.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@theprintspace.com<\/a><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to get in touch with us if you have a complaint about your order.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false},"ht-kb-category":[30,34],"ht-kb-tag":[49,51,59],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer service team for complaints | theprintspace help center<\/title>\n<meta name=\"description\" content=\"If you have any complaints, contact our expert customer service team in theprintspace&#039;s help section. 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