{"id":238,"date":"2020-09-23T12:47:08","date_gmt":"2020-09-23T11:47:08","guid":{"rendered":"https:\/\/www.theprintspace.com\/help-center\/?post_type=ht_kb&#038;p=238"},"modified":"2022-08-12T15:27:01","modified_gmt":"2022-08-12T14:27:01","slug":"my-prints-arrived-damaged-how-do-i-get-a-replacement-or-a-refund","status":"publish","type":"ht_kb","link":"https:\/\/www.theprintspace.com\/help-center\/knowledge-base\/my-prints-arrived-damaged-how-do-i-get-a-replacement-or-a-refund\/","title":{"rendered":"My prints arrived damaged, how do I get a replacement or a refund?"},"content":{"rendered":"\n<p><strong>What you can do if your prints arrive damaged.<\/strong><\/p>\n\n\n\n<p>If a print is damaged, or the order is in some way defective, we will send a replacement print free of charge and cover the delivery costs of a replacement. Alternatively, you can request a refund.<\/p>\n\n\n\n<p>Please get in touch via:<\/p>\n\n\n\n<ul id=\"block-e5c0191a-71d8-44d9-80ad-aba63b1d8f77\"><li>Our live chat &#8211; click the blue icon at the bottom right of the website page<\/li><li>Email us at <a href=\"mailto:info@theprintspace.com\">info@theprintspace.com<\/a><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n","protected":false},"excerpt":{"rendered":"<p>What you can do if your prints arrive damaged.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false},"ht-kb-category":[30,34],"ht-kb-tag":[49,51,59,52],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What to do if your prints arrive damaged | theprintspace help center<\/title>\n<meta name=\"description\" content=\"Learn what to do in case your prints arrive damaged, in theprintspace&#039;s help section. 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